New edition
Paperback (18 Sep 2008) | Spanish
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The Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.
| ISBN: | 9789087531621 |
| Publisher: | VAN HAREN PUBLISHING |
| Imprint: | VAN HAREN PUBLISHING |
| Pub date: | 18 Sep 2008 |
| Edition: | New edition |
| Language: | Spanish |
| Number of pages: | 184 |
| Weight: | -1g |
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Paperback
Published 28 Sep 2006
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