Publisher's Synopsis
Tens of thousands of pages are written each year about management -- the good, the bad, and the ugly. The latest theories are presented, analysed, and recommended. Managers virtually swoon from information overload. The simple fact is that there is not any one right way to manage; but there are some very good, basic concepts that, if incorporated into individualised management strategies, tend to outlast all of the other nonsense that is out there. Top managers motivate their employees from day one. They understand that leading workers to deliver superior performance day in, day out, requires a commitment to clear communication, consistent support, and sound judgement. Common sense? Perhaps. More likely, it is learned behaviour that rewards workers, instils confidence in your judgement, and enhances the quality and importance of the work to be done. Stephen Edwards shares his secrets of success to help build a team of loyal, driven employees who trust you and respect your leadership.