Publisher's Synopsis
The loss of respect in a work relationship will almost always result in negative impacts on the people involved, their co-workers, and organization. But traditional approaches to conflict such as investigations, disciplinary action, transfers, and terminations are costly and do little or nothing to change the fundamental relationship dynamics. In fact, most organizations would prefer not to do those things. Instead, they want to find a way to have those relationships return to a level of respect and functionality so that people are working well enough together to meet KPI's without further problems. This book, and the Coaching for Respect(TM) process it outlines, is designed to help you and your organization do exactly that.
