Predictive Dialing Fundamentals : An Overview of Predictive Dialing Technologies, Their Applications, and Usage Today

Predictive Dialing Fundamentals : An Overview of Predictive Dialing Technologies, Their Applications, and Usage Today

1st edition

Paperback (03 Jan 1996)

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Publisher's Synopsis

Who should read this book? This is a must read if you're a newcomer to predictive dialers and responsible for analyzing, recommending and deploying inbound and outbound call center solutions; or, if you're in the midst of implementing a predictive dialer.

Book information

ISBN: 9780936648804
Publisher: CRC Press
Imprint: CRC Press
Pub date:
Edition: 1st edition
Language: English
Number of pages: 190
Weight: 320g
Height: 229mm
Width: 152mm
Spine width: 10mm