Publisher's Synopsis
This book examines the relationship between patient satisfaction and the issue of doctor burnout.This is a complex issue with many stakeholders.For the patient it is simple. The patient wants what the patient wants.For the doctor it is simple. Burnout is a simple matter of increasing number of patients, increasing documentation requirements and less time to complete the assigned tasks.It becomes complex when other stakeholders and layers of issues are added including but not limited to:1. hospital and medical staff politics2. revenue streams dependent upon prescribing addicting medications3. hospital and medical staff politics which can be brutal4. physical and verbal assaults on physicians by patients5. peer review committees6. annual performance assessments7. pharmacy committees8. executive committees9. credentialing committees10. good faith in general11. good faith notice of performance issues12. good faith opportunity for corrective actions13. lawsuits for defamation14. lawsuits for wrongful termination15. lack of credible research and a rational basis for determining issues of a. compassion b. respect c. competence d. listening e. any parameter that a person or committee may adopt regarding a reaosnable benchmark for performance17. Reasonable differences in practice based upon culture, training, experience18. Other factors that distinguish one medical staff from another medical staff. No two people are exactly alike.
