Publisher's Synopsis
Understanding organizational change and employee retention are vital for corporate leaders and small business owners. As we move further into the world of technology, we must not lose sight of the human aspects of business. No matter how technologically advance your business becomes, your stakeholders, and client base are still human. Humans' still desire personal attention, service that makes them feel good, and bring value. Employees and customers can view organizational change as good if value is the priority. Many healthcare organizations are moving from volume to value to reduce costly turnover and hiring.