Making the Healthcare Shift: The Transformation to Consumer-Centricity

Making the Healthcare Shift: The Transformation to Consumer-Centricity

Hardback (21 Mar 2019)

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Publisher's Synopsis

  • Based on in-depth interviews with over 60 healthcare executives at the biggest names in healthcare, including Mayo Clinic, Blue Cross Blue Shield plans, and Pfizer
  • Relevant to healthcare organizations across the healthcare spectrum and around the world
  • Identifies 5 key shifts that healthcare organizations can make to become more consumer-centric
  • Outlines practical steps healthcare leaders can take to begin their own organizational transformation
  • Delivers powerful advice for how healthcare organizations can accelerate transformation
  • Illustrates through rich case studies and pragmatic advice how the shifts become a reality
  • Explores next generation healthcare companies and where the world of digital healthcare is going

  • Book information

    ISBN: 9781642791105
    Publisher: Morgan James Publishing
    Imprint: Morgan James Publishing
    Pub date:
    DEWEY: 362.1
    DEWEY edition: 23
    Language: English
    Number of pages: xlviii, 158
    Weight: 417g
    Height: 216mm
    Width: 140mm
    Spine width: 16mm