Publisher's Synopsis
Pour aider les responsables à penser leur activité de service de manière opérationnelle.
Le management des services:Une approche opérationnelle pour toutes les entreprises
Paperback (01 Jan 2007) | French
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Book information
| ISBN: | 9782212537420 |
| Publisher: | Eyrolles Group |
| Imprint: | Eyrolles Group |
| Pub date: | 01 Jan 2007 |
| Language: | French |
| Number of pages: | 226 |
| Weight: | 268g |
| Height: | 216mm |
| Width: | 140mm |
| Spine width: | 12mm |
