Publisher's Synopsis
It's All of Our Business: Communicating Competently in the Workplace is a brief, inexpensive, conversational and comprehensive text that balances practical skills and competence with scholarly insight. The text will address several topics often ignored or given only glancing coverage in competing texts including connecting bids, dialectics and conflict, anger management, difficult group members, virtual groups, cognitive dissonance, persuasion, power, and culture. Instructors may find course preparation tools and more details on our robust digital offerings at www.oup.com/he/rothwell-waters.
