Publisher's Synopsis
Hairstylists and Other Fabulous Creatures offers a rare forthright glimpse into the professional life of Hairstylists. It tackles some of the challenges that the industry and its workforce are faced with. It also includes more guidance on how to reduce turnover, increase retail sales, and how to cope with an incidental "salon diva" predicament. This book is a Practical Guide to salon owners and managers for effective problem solving and proficient team leadership. It has been designed to encourage a somewhat different perspective and, hopefully, to inspire a more unconventional leadership point of view. The facilitation of effective and efficient team problem solving skills is the direct result of mastering a truly rare ability: having the understanding and the cognition of how to manage a system rather than constantly catering to a futile and utterly impossible task- attempting to manage personalities. Personalities cannot be managed. Only a system can be.
