Publisher's Synopsis
This interactive textbook covers the syllabus of the NEBS Management Introductory Award at Certificate level and the Certificate Award. A variety of formative activities, examples and case studies support the candidate's study of supervisory management topics from the four key roles of management. A selection of feedback boxes, summaries, summative exercises and checklists allow candidates to check their progress as they work through each topic and provide a clear structure to the learning development.;The book is not intended to replace class-based learning, but to support it with material which can be used as a basis for a full set of course notes. Quick-reference and user-friendliness are key aims of the text - features include: a brief introduction to the subject matter of the chapter; a brief definition of key words and concepts which will be encountered; a development throughout the chapter in terms of complexity and ideas; a series of regularly spaced exercises and learning activities for self-study and self-assessment; feedback boxes and summaries arising from the exercises; summative exercises and revision aids; and case studies based on the content of the chapter.