Print this page
E-Service

E-Service 24 Ways to Keep Your Customers When the Competition Is Just a Click Away

Book (30 Nov 2000)

Not available for sale

Includes delivery to the United States

Out of stock

This service is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Check stock

Publisher's Synopsis

This detailed blueprint is packed with ready-to-implement ideas and solutions for how to provide great service in cyberspace.

Book information

ISBN: 9780814406069
Publisher: AMACOM, American Management Association
Imprint: AMACOM, American Management Association
Pub date:
DEWEY: 658.812
DEWEY edition: 21
Language: English
Number of pages: 341
Weight: 668g
Height: 229mm
Width: 152mm
Spine width: 31mm

We recommend

$1.52off

Bundle: MKTG, 13th + MindTap, 1 Term Printed Access Card

Carl McDaniel, Joe H...

Paperback
Published 18 Jun 2020

Save $1.52

  • RRP $68.49
  • $66.97
Add to basket

$4.16off

The End of Marketing

Carlos Gil

Paperback
Published 03 Oct 2021

Save $4.16

  • RRP $25.36
  • $21.20
Add to basket

$4.57off

Universal Principles of UX

Irene Pereyra

Hardback
Published 09 Mar 2023

Save $4.57

  • RRP $35.52
  • $30.95
Add to basket

$5.87off

The Wolf of Investing

Jordan Belfort

Hardback
Published 31 Oct 2023

Save $5.87

  • RRP $25.37
  • $19.50
Add to basket

$8.02off

Implementing Lean Software Development

Mary Poppendieck, Th...

Paperback
Published 28 Sep 2006

Save $8.02

  • RRP $46.93
  • $38.91
Add to basket

$6.11off

The Mythical Man-Month

Frederick P. Brooks

Paperback
Published 15 Aug 1995

Save $6.11

  • RRP $40.58
  • $34.47
Add to basket

$0.92off

The Cold Start Problem

Andrew Chen

Paperback
Published 06 Apr 2023

Save $0.92

  • RRP $13.94
  • $13.02
Add to basket
AI and Big Data

Mark Findlay, Joseph...

Hardback
Published 26 Sep 2023

  • $102.47
Add to basket

$0.70off

Good Charts

Scott Berinato

Paperback
Published 29 Aug 2023

Save $0.70

  • RRP $31.72
  • $31.02
Add to basket