Publisher's Synopsis
The contents of this dictionary are the result of many years work in production, purchasing, distribution, trade and traffic as well as information and communication. Enlarged by about 700 new terms, with now about 14,300 entries in both directions, this dictionary is an important tool for all those who take part in the logistics and supply chain process.<br> The dictionary also covers topics such as customer–, employee–, competition– and process–orientation, time management, innovative strength, increased productivity, high quality, and the motivation and qualification of employees to overcome technical, process and cultural barriers in a global competitive environment. This includes supply chain management strategies concerning the intensive collaboration of companies in common value–adding chains.<br>
