Publisher's Synopsis
Provides advice on how to use technology to build relationships with customers, keep customers, and provide effective customer service.
Customer Service in the Information Age A Common Sense Approach to High-Tech Help - A Crisp Fifty-Minute Series Book
Book (28 Jun 2004)
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Includes delivery to the United States
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Book information
| ISBN: | 9780619259099 |
| Publisher: | Thomson/Course Technology |
| Imprint: | Thomson/Course Technology |
| Pub date: | 28 Jun 2004 |
| DEWEY: | 658.812 |
| DEWEY edition: | 22 |
| Number of pages: | 106 |
| Weight: | 254g |
| Height: | 250mm |
| Width: | 204mm |
| Spine width: | 7mm |
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