Publisher's Synopsis
Unlocking the KEYS to excellence in business and professional communication!
To demonstrate excellence as professionals, students must first develop excellence as communicators. This text presents an exciting new approach to teaching the core concepts and techniques of business and professional communication, and is organized by the sequence of experiences readers will face as they transition from student to professional, and from interviewee to team member to leader. Unique to this text is coverage of some of the challenges of today′s workplace, such as the negative impacts of technology, and achieving work-life balance.
