Publisher's Synopsis
This work shows readers how to find the processes that are the true 'weakest links' in an organisation and also how to identify the critical few processes for which performance is so good that it needs to be leveraged.
Business Process Management and the Balanced Scorecard Using Processes as Strategic Drivers
Hardback (02 Jan 2007)
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Includes delivery to the United States
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Book information
| ISBN: | 9780470047460 |
| Publisher: | Wiley |
| Imprint: | John Wiley & Sons, Inc. |
| Pub date: | 02 Jan 2007 |
| DEWEY: | 658.51 |
| DEWEY edition: | 22 |
| Language: | English |
| Number of pages: | 227 |
| Weight: | 458g |
| Height: | 237mm |
| Width: | 162mm |
| Spine width: | 22mm |
