Publisher's Synopsis
This manual guides business users through the planning, delivery and management of quality IT services. It is concerned with helping business managers understand IT service provision.
Paperback (31 Dec 2003)
Not available for sale
Includes delivery to the United States
Out of stock
This manual guides business users through the planning, delivery and management of quality IT services. It is concerned with helping business managers understand IT service provision.
ISBN: | 9780113308941 |
Publisher: | TSO |
Imprint: | TSO |
Pub date: | 31 Dec 2003 |
DEWEY: | 658.4038 |
DEWEY edition: | 22 |
Number of pages: | 177 |
Weight: | 703g |
Height: | 286mm |
Width: | 210mm |
Spine width: | 13mm |