Publisher's Synopsis
A complete guide to achieving operational excellence in enterprise IT organizations. The text provides approaches for assessing current processes and implementing best practices.
Building Operational Excellence IT People and Process Best Practices - IT Best Practices Series
Hardback (17 Jul 2002)
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Book information
| ISBN: | 9780201767377 |
| Publisher: | Pearson Education |
| Imprint: | Addison-Wesley |
| Pub date: | 17 Jul 2002 |
| DEWEY: | 658.4038 |
| DEWEY edition: | 21 |
| Number of pages: | 240 |
| Weight: | 492g |
| Height: | 235mm |
| Width: | 186mm |
| Spine width: | 14mm |
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