Publisher's Synopsis
This book serves as an introduction to how Lean can be applied in health care, and it emphasizes that Lean principles can be tailored to meet the needs of corporate, manufacturing, service, food, and health care industries.A good resource for those looking to improve patient-centered care.For organizations looking for ideas as they embark on their Lean journey, these case studies provide wonderful examples and an opportunity to take a glimpse into the many possibilities of Lean. These case studies move beyond the theory of Lean and illustrate how Lean translates into simple actions that are capable of effecting positive change. The case studies included here show how Lean thinking is being applied to preadmission testing areas, supply rooms, and outpatient clinics, as well as for delivering food to patients and reducing OR eliminating cancellations.