Publisher's Synopsis
In Age of Invisible Machines, Robb Wilson delivers an eye-opening and startlingly insightful blueprint for leveraging conversational AI in order to make your organization self-driving--with a growing ecosystem of interconnected automations accelerating all aspects of your business. Conversational AI is changing the nature of every job at every company and this book is relevant for anyone who will be affected by the acceleration of these technologies. You'll learn how to develop a strategy for hyperautomation by identifying the outdated processes and systems holding your organization back. You'll discover ways of internalizing and orchestrating new technologies that are force-multipliers for rapid growth. A must-listen for every business leader, Wilson's book debunks common myths about conversational AI while laying bare the inevitable complexity of restructuring your business to unlock the massive opportunities this new era affords. You'll also find: compelling discussions of the ethical dilemmas that lie in wait as mass adoption of conversational AI takes hold; fascinating explorations of what a self-driving organization looks like and how you can use conversational AI to create a durable competitive advantage; and strategies behind creating an ecosystem for hyperautomation that any company can begin implementing immediately.
