Publisher's Synopsis
The first edition of this book accurately predicted the significance of the transition from trainer to consultant and from training to learning. And, as the role of trainers has changed, so the responsibility for development has expanded to involve managers at all levels within the organization. - - This Second Edition has been written to help you, whatever your particular responsibility as a trainer or developer, to plan your professional development. Using an original framework, the authors describe three approaches to consultancy designed to help you undertake increasingly complex assignments. With the support of case studies, they explain what each approach involves and illustrate the problems and opportunities the trainer is likely to face. A detailed self-development plan is contained in the appendices. - - The fully updated text reflects the authors' experience in a changing profession over the last ten years, and includes two completely new chapters.