Publisher's Synopsis
In recent economy, the ternary of service sector to GDP has touched a whopping 45 per cent or so from less then 10 per cent five decades ago. In such a view of good reality, the book attempts to focus on two issues facing the service sector in general and sub-sector to telecommunication, banks and railways: growth and development of service sector and development of its human resources as efficient and productive as well, and the emergence of new HRD paradigms reforming the organisation. Will help amply in educational planning, Policy Planning, Administration and service sector companies.
