Modernizing Processes in Public Administrations

Modernizing Processes in Public Administrations Process Management in the Age of E-Government and New Public Management - BPM Competence

2012

Hardback (13 Jan 2012)

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Publisher's Synopsis

In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.

Book information

ISBN: 9783642213557
Publisher: Springer Berlin Heidelberg
Imprint: Springer
Pub date:
Edition: 2012
DEWEY: 351.02854678
DEWEY edition: 23
Language: English
Number of pages: 336
Weight: 704g
Height: 167mm
Width: 241mm
Spine width: 26mm