Publisher's Synopsis
Are you computer illiterate? Have you ever called technical support? Do you work in the I.T. field and deal with technologically challenged people all day? Have you ever had a strong desire to throw your computer out a window? If you answered yes to any of these questions, then you picked the right book! Join author Daniel Lee as he takes you on a hilarious ride through the wacky world of a tech support. Taken from real stories collected throughout Daniel's illustrious career, There's No Crying in I.T. offers a rare glimpse behind the cubicle of a helpful, caring, and at times, comically frustrated technical support professional.
