Publisher's Synopsis
In life, love and work, there are times when conflict is inevitable... In this new edition of their best-selling guide to managing conflict, authors Gayle and Nabil Oudeh reveal five distinct conflict management styles and explain the unique strengths and challenges of each. Rich with candour and humour, "Conflict is for the Birds!" offers a hands-on, solutions-oriented approach to turning conflict into an opportunity for problem solving and growth.
