Publisher's Synopsis
Learn important principles for establishing new or enhancing existing incident reporting, review, and management systems in the field of developmental disability services. Content includes:
- An overview of the importance of creating a culture of safety, addressing the potential for human error and recognizing special risks in organizations serving people with disabilities
- Review of the most common incident categories present in state systems
- Methods to evaluate the usability, comprehensiveness, and effectiveness of incident reporting systems
- Instruction on how to develop staff skills into a holistic risk management system
- Tools for evaluating current incident management systems against standards and practice criteria
- Checklists and tools
