Publisher's Synopsis
A management expert demonstrates a strategy for performance improvement. Schaffer applies "the simple and direct approach of the successful entrepreneur" (D. A. Noble) to corporate America."The 'small, tangible steps' route to strategic breakthroughs is the only implementation strategy I know of that continually delivers dramatic results. Hats off to Bob Schaffer for a masterful--and practical--exposition of this vital process."--Tom PetersA