Lean Solutions

Lean Solutions How Companies and Customers Can Create Value and Wealth Together

Paperback (04 Jun 2007)

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Publisher's Synopsis

A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers. In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste.

Book information

ISBN: 9780743276030
Publisher: Simon & Schuster UK
Imprint: Simon & Schuster UK Ltd.
Pub date:
DEWEY: 658.812
DEWEY edition: 22
Language: English
Number of pages: 354
Weight: 420g
Height: 234mm
Width: 154mm
Spine width: 24mm