Publisher's Synopsis
Delivering Profitable Value concerns the creative relationship between an organisation and its customers. The author provides a tested method for establishing and nurturing those relationships.
About the Publisher
Little, Brown is the literary hardback imprint that feeds into our Abacus paperback list. We publish across a wide range of areas, including fiction, history, memoir, science and travel, but within this diverse list the vast majority of books have in common a strong narrative and a distinctive voice.
