Building an ITIL-Based Service Management Department

Building an ITIL-Based Service Management Department - ITIL

Paperback (01 Jan 2008)

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Publisher's Synopsis

Explains how to build an ITIL based Service Management Department. This title uses terminology consistent with the ITIL Service Management Practices and the ITIL glossary, acronymns and definitions. It embraces both ITIL Version 2 and ITIL Version 3.

Book information

ISBN: 9780113310968
Publisher: Stationery Office
Imprint: Stationery Office
Pub date:
DEWEY: 658.4038
DEWEY edition: 22
Language: English
Number of pages: 110
Weight: 348g
Height: 216mm
Width: 216mm
Spine width: 9mm