Quality Is Still Free

Quality Is Still Free Making Quality Certain in Uncertain Times

Hardback (01 Jan 1996)

Not available for sale

Out of stock

This service is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Publisher's Synopsis

This is a new edition of quality guru Phil Crosby's classic bestseller. It provides a detailed analysis of Crosby's great entrepreneurial experiment, Crosby Associates, in which he adapted quality precepts and used them in the business world.

Book information

ISBN: 9780070145320
Publisher: McGraw-Hill Education
Imprint: McGraw-Hill
Pub date:
DEWEY: 658.562
DEWEY edition: 20
Number of pages: 264
Weight: 610g
Height: 229mm
Width: 160mm
Spine width: 29mm