Quality Is Still Free

Quality Is Still Free Making Quality Certain in Uncertain Times

Hardback (01 Jan 1996)

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Publisher's Synopsis

This is a new edition of quality guru Phil Crosby's classic bestseller. It provides a detailed analysis of Crosby's great entrepreneurial experiment, Crosby Associates, in which he adapted quality precepts and used them in the business world.

Book information

ISBN: 9780070145320
Publisher: McGraw-Hill Education
Imprint: McGraw-Hill
Pub date:
DEWEY: 658.562
DEWEY edition: 20
Number of pages: 264
Weight: 610g
Height: 229mm
Width: 160mm
Spine width: 29mm