Publisher's Synopsis
Todd Shimoda illustrates the communication process and presents techniques to improve written, spoken, and interpersonal communication skills. Since civil engineers must communicate with society, their ultimate employer, communication skills are necessary if they expect to be successful. Mr. Shimoda first presents the foundations of communication which involve understanding the communication models and the three communication principles of Topic, Audience, and Objective. Once he has laid these foundations, he presents specific guidelines to improving one's written, spoken, and interpersonal communication skills. With this publication, Todd Shimoda stresses that anyone can improve their communication skills if they understand the basic process of communication and practice the techniques.
