Publisher's Synopsis
Hailed by PMA, the Independent Book Publisher's Association, as a business breakthrough and one of the thirty best business books of the year by Soundview, the first edition of Working Relationships set the standard for managing conflict and developing teamwork while learning to get along with friends and foes at work. Now author Bob Wall is back with the latest research and field-tested knowledge about the critical role emotional intelligence (EQ) plays in achieving workplace and career success.
