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Why Customers Don't Do What They're Supposed to Do and What to Do About It

Why Customers Don't Do What They're Supposed to Do and What to Do About It

2nd Edition

Paperback (16 Jul 2007)

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Publisher's Synopsis

Book information

ISBN: 9780071486224
Publisher: McGraw-Hill Education
Imprint: McGraw Hill
Pub date:
Edition: 2nd Edition
DEWEY: 658.81
DEWEY edition: 22
Language: English
Number of pages: 218
Weight: 304g
Height: 226mm
Width: 152mm
Spine width: 13mm