Delivery included to the United States

When You Say Yes but Mean No

When You Say Yes but Mean No How Silencing Conflict Wrecks Relationships and Companies, and What You Can Do About It

1st Edition

Book (01 Jan 2003)

Not available for sale

Out of stock

This service is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Publisher's Synopsis

A corporate ethnographer discusses the need for constructive conflict, as well as the negative effects of silencing conflict for the sake of harmony and agreement.

About the Publisher

Crown Business

Crown Business publishes some of today's most forward-thinking business writers, in such categories as entrepreneurship, innovation, management, leadership, business narrative, and personal finance. Bestselling books and authors include The Lean Startup by Eric Ries, Rework by Jason Fried and David Heinemeier Hansson, Switch and the forthcoming Decisive by Chip Heath and Dan Heath, The Start-Up of You by Reid Hoffman and Ben Casnocha, Execution by Larry Bossidy and Ram Charan, multiple books by Ram Charan, The Quants and Dark Pools by Scott Patterson, and forthcoming books with the CEO of Learnvest, Alexa von Tobel, and IDEO founder and managing director respectively, David Kelley and Tom Kelley.

Book information

ISBN: 9781400046003
Publisher: Crown Business
Imprint: Crown Business
Pub date:
Edition: 1st Edition
DEWEY: 658.4053
DEWEY edition: 21
Language: English
Number of pages: 254
Weight: 385g
Height: 215mm
Width: 146mm
Spine width: 31mm