Publisher's Synopsis
Effective care of clients involves helping them to make use of available services and information. A care worker must therefore know about the kind of help that is available. This book gives basic information on services and rights in the major areas of provision, and links that information to care in practice. This is achieved through a large number of interesting and varied activities and case studies.;The book should help the following readers: those already working in the health services, social services or with a voluntary organization; those preparing for assessment for an NVQ/SVQ award, up to and including level 3; those taking a City and Guilds, CCETSW or BTEC course; those on in-service training; and those looking after a relative or friend at home.
