Publisher's Synopsis
Situating itself in the Technical and Professional Communication discipline, this edited collection provides case studies from various points of instruction and curricular design to illustrate how a user experience (UX) methodology provides invaluable insight into understanding and including student-users. Drawing on research on student-users as they developed student-user profiles, journey maps, diary entries, course reflections, and affinity diagramming, among other sources, the authors of the chapters in this book argue that UX design is not only a worthy practice, but also a necessary one. Collectively, they argue that the UX design approach allows student-users to become co-creators of class material and academic products rather than the byproducts of such work. Together, the work in this collection offers an impetus of a new way of thinking about instruction and programs: designing courses and programs not only for students but with them.
