Publisher's Synopsis
Argues that customer service can be a competitive edge, and offers advice on impressing customers and winning their loyalty.
Up the Loyalty Ladder Turning Sometime Customers Into Full-Time Advocates of Your Business
1st Pbk Edition
Paperback
Not available for sale
Includes delivery to the United States
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Book information
| ISBN: | 9780887307867 |
| Publisher: | HarperCollins,Australia |
| Imprint: | HarperCollins,Australia |
| Edition: | 1st Pbk Edition |
| Language: | English |
| Number of pages: | 289 |
| Weight: | 227g |
| Height: | 203mm |
| Width: | 140mm |
| Spine width: | 18mm |
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