Publisher's Synopsis
Argues that customer service can be a competitive edge, and offers advice on impressing customers and winning their loyalty.
Up the Loyalty Ladder Turning Sometime Customers Into Full-Time Advocates of Your Business
1st Edition
Book (01 Jan 1995)
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Book information
| ISBN: | 9780887307256 |
| Publisher: | HarperBusiness |
| Imprint: | HarperBusiness |
| Pub date: | 01 Jan 1995 |
| Edition: | 1st Edition |
| DEWEY: | 658.812 |
| DEWEY edition: | 20 |
| Language: | English |
| Number of pages: | 289 |
| Weight: | 612g |
| Height: | 248mm |
| Width: | 171mm |
| Spine width: | 29mm |
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