Publisher's Synopsis
Argues that customer service can be a competitive edge, and offers advice on impressing customers and winning their loyalty.
1st Edition
Book (01 Jan 1995)
Not available for sale
Out of stock
Argues that customer service can be a competitive edge, and offers advice on impressing customers and winning their loyalty.
The gold standard in business book publishing for more than half a century, Harper Business is home to classics that form the cornerstone of every businessperson's library and to cutting-edge new releases that redefine business, management, economics, AND business narrative.
ISBN: | 9780887307256 |
Publisher: | HarperBusiness |
Imprint: | HarperBusiness |
Pub date: | 01 Jan 1995 |
Edition: | 1st Edition |
DEWEY: | 658.812 |
DEWEY edition: | 20 |
Language: | English |
Number of pages: | 289 |
Weight: | 612g |
Height: | 248mm |
Width: | 171mm |
Spine width: | 29mm |