Book (31 Aug 1994)
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This account profiles a creative approach to Total Quality Management, detailing how labour and management joined forces at General Motors. The work should appeal to all business readers interested in TQM and turn-around strategies, providing models for: implementing quality initiatives in a unionized workplace; removing barriers to union-management communication; and forging successful co-operative efforts between labour and big business.
| ISBN: | 9780070689589 |
| Publisher: | McGraw-Hill |
| Imprint: | McGraw-Hill |
| Pub date: | 31 Aug 1994 |
| DEWEY: | 338.762920973 |
| DEWEY edition: | 20 |
| Language: | English |
| Number of pages: | 392 |
| Weight: | -1g |
| Height: | 234mm |
| Width: | 152mm |
| Spine width: | 44mm |
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