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Understanding ISO 9001:2000 and Process-Based Management Systems

Understanding ISO 9001:2000 and Process-Based Management Systems

Paperback (01 Nov 2003)

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Publisher's Synopsis

This title explains the underlying principles behind the new 9001 standard and process management. It examines the impact of process management on an organization and outlines what is required to achieve certification and put in place the foundations for business improvement.

Book information

ISBN: 9780580414251
Publisher: BSI
Imprint: BSI
Pub date:
DEWEY: 658.562
DEWEY edition: 23
Number of pages: 102
Weight: -1g
Height: 297mm
Width: 210mm