Publisher's Synopsis
Conducting a TNA is something HR and general managers are increasingly being asked to do. Ironically, it is an area where formal training is often overlooked. This book aims to provide managers with an effective and consistent model, which will allow them to understand training and the origins of the training need. It will then equip them them to be able to plan, conduct and evaluate a TNA to ensure that training programmes are specifically targeted to the business need and not a waste of money.