Total Quality

Total Quality Management, Organization, and Strategy

3rd Edition

Paperback (15 Nov 2002)

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Publisher's Synopsis

This work aims to familiarise managers with the principles and methods associated with top quality management, to show how these have been put into effect and the relationship between TQM principles and the theories and models studied in practice.

Book information

ISBN: 9780324178715
Publisher: Thomson/South-Western
Imprint: Thomson/South-Western
Pub date:
Edition: 3rd Edition
DEWEY: 658.4013
DEWEY edition: 21
Language: English
Number of pages: 399
Weight: 612g
Height: 222mm
Width: 184mm
Spine width: 19mm