Publisher's Synopsis
Traveling by air can be one of the most exciting experiences that many of us ever have. But the annoyances of being in the travel system and concerns for our personal safety leave many travelers with negative images of air travel and cause many of us to shy away from air travel completely. In this book the author takes a light-hearted, fun approach to present much of the agony that travelers experience and what travelers, the air travel industry and individual airlines can do to change negative travel concerns and encounters and create positive experiences for everyone involved in air travel.
