Publisher's Synopsis
This new text combines a comprehensive introduction to supervision with readings and a complete study guide all in the same paperback volume.;Focusing on practical issues that will be of value to the first-line manager on the job, this text offers thorough coverage of current supervision concepts, ideas and procedures supported by examples from actual organizations. A human relations focus helps students develop an appreciation for the "team leader" management style needed in today's workplace.;The readings portion of the text includes a wealth of current articles from literature and research, including "Plain Speaking" by Walter D. St John, and "Meetings with Success" by Norman B.Sigband. The study guide section includes true/false and multiple choice questions, applications exercises, crossword reviews and matching questions. Study guide material is printed on perforated, tear-out pages.;Other features of this text include excellent coverage of current issues such as sexual harrassment in the workplace, organizational ethics, and productivity improvement. Pedagogical features include self-assessment quizzes, end-of-chapter cases, key terms lists, margin notes, and chapter summaries.
