Publisher's Synopsis
Dive into the second part of "The Practitioner's Handbook to Patient Communication: From Theory to Practice," a comprehensive exploration of practical application in the clinical environment. This volume focuses on principles of effective patient communication, offering strategies for different patient populations, enhancing skills through technology, and addressing difficult conversations. Delve into the nuances of communicating across interdisciplinary teams, creating positive first impressions, and building rapport with patients through non-verbal communication and effective verbal techniques. Explore the foundations of trust in patient-practitioner relationships, emphasizing the role of empathy, transparency, and shared decision-making. Navigate the crucial aspects of patient intake, from active listening and effective questioning to addressing emotional needs and documenting information ethically. Gain insights into structured and open-ended interviewing techniques, encouraging patient narratives, and responding to emotional cues. The book further explores pediatric and geriatric communication, cross-cultural communication, and strategies for overcoming health disparities. Discover how to navigate telehealth communication, ensuring rapport and understanding in virtual interactions. Uncover the etiquette and best practices of electronic communication in healthcare, including the integration of telemedicine and Electronic Health Record (EHR) systems. As healthcare evolves, this handbook equips practitioners with the knowledge and skills needed to excel in patient communication, fostering patient trust, satisfaction, and improved healthcare outcomes.
