Publisher's Synopsis
This detailed assignment book covers realistic secretarial tasks and is divided into four main sections. Section one relates to specific secretarial tasks - business documentation, correspondence, handling mail, information storage and retrieval, reprographics, petty cash and reception duties. Section two covers planning and time management - organizing the boss and self, diaries, meetings, events, conferences and travel. Section three relates to the role of employing staff - recruitment and selection, training and supervision. Section four provides general information on careers for secretaries and hints on improving career prospects.;Activities vary in length and content, and include elements such as role play, case studies, use of information technology, individual presentation work and assignments to be researched outside the confines of the book. Where applicable, cross references are given to the relevant sections of the accompanying textbook, "The Practical Secretary".