Publisher's Synopsis
The buzzword "empowerment" means a transfer of power within organizations from top management to middle managers, allowing control to be entrusted to the people who need it most to get a job done. This detailed guide to the concept of empowerment is based on extensive research into empowerment schemes currently taking place in companies throughout the world. The authors guide managers through every step in the process of creating an effective scheme. Topics covered include the importance of empowerment, building and operating an empowerment scheme, introducing empowerment initiatives, transferring the power and changing the behaviour of managers and individuals.
