Publisher's Synopsis
This is a practical guide to the open-book philosophy model of business management - a model that bridges the gap between concern for people and rigorous performance measurement and improvement.;The book explains how to identify a company's critical numbers, how to bring its often complex financials down to Earth, and how to set up a system that gets everyone in the business working to improve performance. It describes how companies, both large and small, have actually implemented open-book management: how they started, how they overcame organizational obstacles and how they taught employees to understand the business.;Detailed chapters examine how to employ the innovative managerial tools and techniques for open-book management, such as: electronic scoreboards; bottom-up budgeting; employee-designed bonus plans; and collaborative "games" designed to attack business problems.;John Case is the author of "Open-Book Management: The Coming Business Revolution" and editor of the newsletter, "Open-Book Management Bulletin".
