The One to One Manager

The One to One Manager Real-World Lessons in Customer Relationship Management

Paperback (01 Feb 2000)

Not available for sale

Includes delivery to the United States

Out of stock

This service is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Publisher's Synopsis

This is a report on the challenges and solutions discovered by managers at organizations such as Xerox and British Airways. The day-to-day issues if setting up and running one-to-one initiatives are examined through a series of interviews.

Book information

ISBN: 9781841120935
Publisher: Capstone
Imprint: Capstone
Pub date:
DEWEY: 658.812
DEWEY edition: 21
Language: English
Number of pages: 268
Weight: 300g
Height: 191mm
Width: 127mm
Spine width: 19mm